Trade In - Terms & Conditions
Please send only items that meet our criteria, as we are a small family business and cannot cover the costs of recycling unsuitable products. We appreciate your help in providing quality, safe clothing for children.
T&C's of our Sell-To-Us Process at Little Ones Preloved
Trading your kids' outgrown clothes with Little Ones Preloved is an easy way to clear their closets and earn some extra cash for their next size up! Unlike sites like eBay, we don’t charge any selling fees, and we even cover postage costs if your parcel meets our minimum weight requirement.
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UK ONLY
We only accept children's clothing from the UK in sizes ranging from tiny baby up to 16 years old. We do not accept adult clothing.
CONDITION OF CLOTHING
Clothing must be in excellent condition, free from stains, damage, fading, excessive wear, or other flaws. This includes logos or prints that are cracked or damaged. Clothing that is not in suitable condition for resale will be REJECTED. We do not pay for rejected items.
Labels must remain intact so the size is clearly visible. Removal of brand names from ex-stock items is acceptable. However, items with fully cut-out or removed labels will not be accepted. Children's name labels should be removed or covered.
All fastenings (buttons, zips, etc.) must work properly -Shoes should be in excellent condition, with no dirt or damage.
SHOES
Sadly we no longer accept shoes, other than baby booties.
NEW AND PRELOVED
We accept both preloved and brand-new items. This includes items new items with tags and without tags.
FRESHLY WASHED
Clothing must be freshly washed and neatly packed, you do not have to iron. Clothing must not arrive dirty or with unpleasant smells. We will also reject items that arrive covered in animal hair.
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NOT ACCEPTED
Items that do not comply with our condition T&C's as detailed above: stained, damaged, mishaped, discoloured.
Counterfeit items/Fake branded
Scarves, hats and gloves unless new
Personalized items, "year labeled" clothing (e.g., "born in 2023")
Holiday souvenirs
School uniforms with school logos
Items manufactured more than 8 Years ago, unless vintage brands such as oshkosh, carhartt
Used underwear, socks, tights unless new with tags
Shoes, unless baby booties
Unmatching pajama sets
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Postage and Sending Your Parcel:
We cover your postage costs if your parcel has at least 7kg of accepted items. If your parcel includes unaccepted items and the accepted items weigh less than 7kg, postage costs will be deducted from your payment.
Securely package your parcel to avoid damage during shipping.
We use couriers, so you’ll need to drop your parcel at a parcel locker or shop. We’ll email you a prepaid label to print and attach to your package. Include a completed information sheet inside.
When Your Parcel Arrives
We only pay for items that meet our quality standards.
If your parcel weighs less than stated, we’ll only pay for the actual weight of accepted items.
It can take up to 7 working days for us to check your items.
Please note we do not pay for rejected items. If we reject your items, you will have to pay and arrange for the collection and return of your items or leave them with us for resale, recycling, or restoration.
Processing Payment:
After checking and weighing your items, we’ll send you a revised offer based on the accepted items. Payment will be made within 5 working days of accepting the offer. You can choose between bank transfer or store credit, with up to 20% more offered for store credit.
To avoid disappointment, please ensure that all items sent to us meet our terms and conditions.