Trade In - Terms & Conditions
Sell your baby & children's preloved clothing to us hassle-free!
Please kindly ensure that you send only items within our acceptance criteria, as we operate as a small family-run business and cannot bear the costs associated with recycling unsuitable items. Our aim is to provide quality products to families, so we appreciate your cooperation in sending only items that are suitable and safe for children to wear.
T&C's of our Sell-To-Us Process at Little Ones Preloved
Trading your kids' outgrown clothes with Little Ones Preloved is an easy way to clear their closets and earn some extra cash for their next size up! Unlike sites like eBay, we don’t charge any selling fees, and we even cover postage costs if your parcel meets our minimum weight requirement.
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**Condition Guidelines:**
- We only accept children's clothing from the UK - in sizes ranging from tiny baby up to 16 years old. We do not accept adult clothing.
- Clothing must be in excellent condition, free from stains, damage, fading, excessive wear, or other flaws. This includes logos or prints that are cracked or damaged.
- We accept both preloved and brand-new items, but they must be freshly laundered and free of dirt, unpleasant odors, and pet hair.
- Labels must be intact - items with cut-out or removed labels are not accepted. Name labels should be removed or covered.
- All fastenings (buttons, zips, etc.) must work properly -Shoes should be in excellent condition, with no dirt or damage.
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- We do not accept: counterfeit items, personalized items, "year labeled" clothing (e.g., "born in 2023"), holiday souvenirs, or school uniforms with logos (generic ones in good condition are okay).
- Items should be less than 6 years old, except for vintage brands like OshKosh B'Gosh or Carhartt.
- Used underwear, socks, tights, hats, gloves, and scarves are not accepted, unless they are new with tags.
- We only accept shoes in top condition and do not accept flip-flops or sandals unless brand new.
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Postage and Sending Your Parcel:
- We cover your postage costs if your parcel has at least 7kg of accepted items. If your parcel includes unaccepted items and the accepted items weigh less than 7kg, postage costs will be deducted from your payment.
- Securely package your parcel to avoid damage during shipping.
- We use couriers, so you’ll need to drop your parcel at a parcel locker or shop. We’ll email you a prepaid label to print and attach to your package. Include a completed information sheet inside.
When Your Parcel Arrives
- We only pay for items that meet our quality standards. Rejected items won’t be paid for and may lower the original offer. You can arrange to have them returned at your own cost or leave them with us for resale, recycling, or restoration.
- If your parcel weighs less than stated, we’ll only pay for the actual weight of accepted items.
- It can take up to 7 working days for us to check your items.
Processing Payment:
- After checking and weighing your items, we’ll send you a revised offer based on the accepted items. Payment will be made within 5 working days of accepting the offer. You can choose between bank transfer or store credit, with up to 20% more offered for store credit.